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Termos e condições de vendas
Marca Portuguesa

terms & conditions

The ExtraCouture brand is a Portuguese brand with a branch in Portugal.

It is aimed at the marketing of beach and sportswear with a unique design, limited editions, with high quality liquors.

We are a family owned and operated business.

1. ORDER

We are a family owned and operated business.

1.1 ExtraCouture reserves the right to change prices, include or exclude products without prior notice. Prices shown already include VAT at the legal rate in force and other fees / taxes.

We are a family owned and operated business.

1.2 This website is an Online catalog, with virtual products that may not be in stock, subject to availability of the brand.

1.3 Confirmation includes: quantities in stock and their availability, prices and delivery times.

We are a family owned and operated business.

1.4 Delivery times:

The delivery time for available items is 24 / 48H after confirmation of payment (validated and credited to the bank). Consult availability table for other delivery times through contacts.

Orders Remarks:

For items that are not for immediate delivery the order will only be processed after the availability of these same items and the customer will be contacted within 24 hours for the waiting agreement, payment will be made only after the item is in physical stock.

2. PURCHASE CONFIRMATION

We are a family owned and operated business.

After ordering, the customer will receive an automatic E-mail.

3. PAYMENT METHODS

We are a family owned and operated business.

- MBWAY;

- Paypal;

- Payment by Bank transfer (subject to confirmation for confirmation).

Payment Remarks:

-In payment via bank transfer for faster shipment of the order, we appreciate that you always send us proof of payment to our E-mail:

info@extracouture.com

We are a family owned and operated business.

4. SHIPPING

We are a family owned and operated business.

Orders will be shipped via CTT and delivered within 24 / 48h.

We are a family owned and operated business.

4.1. Shipping is free on orders from 39 € to Portugal and Spain (mainland): or 3.99 € for orders under 39 €.

We are a family owned and operated business.

4.2. Orders with payment by Cash on delivery add an additional amount (not available at the moment)

We are a family owned and operated business.

4.3. Order to the islands with postage subject to consultation (contact by email).

5. EXCHANGES AND RETURNS

We are a family owned and operated business.

Know the commercial policy of our store.

Before making the purchase, know that you have 3 days to make your exchange.

Be careful with the article. This must be returned in the same condition in which it was purchased and without any signs of use;

Keep your proof of purchase. It is important to prove the date you made the purchase;

Do not remove the labels, as we do not accept the exchange if the article has been violated;

Pay special attention when choosing your size because items such as thong, swim trunks or briefs are excluded from exchange or return policies.

We are a family owned and operated business.

  • SATISFIED OR TOTAL REFUND

We are a family owned and operated business.

The customer has 3 working days to return his item if he is not satisfied with the item.

The sum paid for the item will be returned to the customer (minus the cost of € 3.90 for mainland Portugal). via bank transfer with nib to the same name as the invoice (send NIB).

This point does not apply to Custom items.

We are a family owned and operated business.

6. DISPUTES

We are a family owned and operated business.

In the event of a dispute the consumer may resort to an Alternative Dispute Resolution Entity: Information Center, Measurement and Arbitration of Consumer Conflicts in the Algarve Ninho de Empresas Building, Estrada da Penha, 8005-131 Faro Tel .: 289 823 135 / Fax. 289 812 213 www.consumidoronline.pt

7. PRIVACY POLICY.

Extra.Couture assumes a commitment to the privacy and security of each customer's personal data, which are only used by the same to process orders / shipments and identify customers, providing them with a high quality service, suited to their characteristics and needs. .

The data subject is guaranteed the right to access, rectify, change or delete their data, whenever they access the online customers area and change or delete their data at all times, if you need help send an email to info @ extracouture.com

We assure you that the data entered will not be provided to other entities, for any commercial purposes not requested by the user. The stored information will be used to establish a link with the user by sending institutional communications, and eventually, commercial newsletters if the customer requests it.

The user may at any time cancel the sending of these communications. Any information provided by the user will be used in accordance with the Personal Data Protection Act.

All data will be processed by computer in accordance with the provisions of the Personal Data Protection Law 67/98 of 26 October.

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