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SHIPPING & REFUNDS

Shipping Policy

It doesn't matter where you are. We deliver worldwide.

Free shipping to mainland Portugal.

We are a family owned and operated business.

Send:

We are a family owned and operated business.

  1. Orders will be shipped via CTT and delivered within 24 / 48h.

  2. Shipping is free on orders from 39 € to Portugal and Spain (mainland): or 3.99 € for orders under 39 €.

  3. Orders with payment by Cash on delivery add an additional amount (not available at the moment)

  4. Order to the islands with postage subject to consultation (contact by email).

We are a family owned and operated business.

We are a family owned and operated business.

We are a family owned and operated business.

We are a family owned and operated business.

Exchange & Returns Policy

Know the commercial policy of our store.

Before making the purchase, know that you have 3 days to make your exchange.

Be careful with the article. This must be returned in the same condition in which it was purchased and without any signs of use;

Keep your proof of purchase. It is important to prove the date you made the purchase;

Do not remove the labels, as we do not accept the exchange if the article has been violated;

Pay special attention when choosing your size because items such as thong, swim trunks or briefs are excluded from exchange or return policies.

We are a family owned and operated business.

  • SATISFIED OR TOTAL REFUND

We are a family owned and operated business.

The customer has 3 working days to return his item if he is not satisfied with the item.

The sum paid for the item will be returned to the customer (minus the cost of € 3.90 for mainland Portugal). via bank transfer with nib to the same name as the invoice (send NIB).

This point does not apply to Custom items.

We are a family owned and operated business.

  • LITIGATIONS

We are a family owned and operated business.

In the event of a dispute the consumer may resort to an Alternative Dispute Resolution Entity: Information Center, Measurement and Arbitration of Consumer Conflicts in the Algarve Ninho de Empresas Building, Estrada da Penha, 8005-131 Faro Tel .: 289 823 135 / Fax. 289 812 213 www.consumidoronline.pt

We are a family owned and operated business.

We are a family owned and operated business.

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